Legal
Privacy policy
Short version: we collect what an order needs and what tells us which pages work. We do not sell your data, we do not run advertising trackers, and there is no account to delete because we do not create one.
What we collect
When you order
- Email address — to send your order details and to answer you if something goes wrong.
- Shipping address and name — printed on the label and given to the carrier.
- What you ordered, including any personalized text you typed, so it can be printed and so we can settle a dispute later.
- Payment reference from the payment provider. Card numbers never reach our servers — the provider handles them and gives us back a reference and an amount.
When you just browse
- Pages viewed, products viewed, cart actions, and basic device information (screen size, browser, country), tied to a random ID — not to your name or email.
- Standard server logs, including IP address, kept for security and debugging.
We never put personal details into analytics: no email, no name, no address, no order code, and none of the personalized text you type onto a product.
What we use it for
- Printing, packing, and shipping your order.
- Answering your emails about an order.
- Preventing fraud and abuse.
- Counting which pages and products work, so we know what to make next.
- Meeting tax and accounting obligations.
We do not send marketing email, because we do not run a mailing list. If that changes, it will be opt-in and this page will say so first.
How long we keep it
- Orders — kept while we may need them for tax, accounting, and dispute records.
- Support email — kept as long as the thread is useful, then deleted.
- Analytics events — kept in aggregate; they are not linked to your identity in the first place.
- Cart and recently-viewed cookies — expire on their own, and clearing your browser data removes them immediately.
Your choices
Write to support@teemoro.com and we will, within 30 days:
- Send you a copy of what we hold about you.
- Correct anything wrong.
- Delete your data, except the parts we must keep for tax and accounting records of a completed sale.
We ask for the order code so we do not hand someone else’s details to the wrong person. You can also block cookies in your browser; the cart will stop working, but browsing will not.
Children
This shop is not directed at children under 13 and we do not knowingly collect their data. If a child has sent us personal information, write to us and we will delete it.
Changes and contact
When this policy changes, the date below changes with it. Questions about privacy, or a request about your data, go to support@teemoro.com.
Last updated September 23, 2026
