Customer care
Contact us
One inbox, read by the people who run the shop. Write any time — we answer within one business day, Monday to Friday.
Reply time
Within one business day. We do not offer phone support.
Have your order code
It is on your confirmation screen. Lost it? Order lookup.
What to write about
- An order in flight — changes, cancellations, or a wrong address. We can still act before printing starts; see changing an order.
- Something arrived wrong — a print defect, a flaw in the garment, or the wrong item. Attach one or two photos and we settle it without shipping anything back most of the time.
- Sizing and fit — every product page has a size chart measured flat; tell us your usual size and we will point you at the right row.
- A design request — a niche we do not cover, or a design you want on a different product.
- Copyright — if you own a design or trademark you believe is being used here, write to us and we take the listing down while we review it.
How to get a faster answer
Include these and most questions are settled in one reply:
- Your order code — the code shown on the confirmation screen.
- What you expected and what you got — one sentence is plenty.
- Photos — for anything about print quality, fabric, or shipping damage. A photo of the outer packaging helps for damaged parcels.
Who you are writing to
Teemoro is a small print-on-demand shop selling to customers in the United States, printing through a partner in the US. Read more about how we work.